Privacy Policy

At ADISON + JÈRE we value our customers and respect your privacy. We collect information about you through our website to help improve your shopping experience and communicate with you about our products, services, and promotions. As outlined in this policy, we may under specific circumstances share your information among third parties that offer services on our behalf or with whom we have partnered to offer a particular product or service.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from adisonandjere.com

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us via e-mail at hello@adisonanjere.com.

Collecting Personal Information

When you visit the Site, we automatically collect certain information about your device, including your interaction with the Site, and information necessary to process your purchases, information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. We collect personal information about you, such as your name, email address, postal address, phone number, gender, birthday etc., when you visit our website, register with our website, place an online order, save your information with us online, contact us with a question or concern, or participate in a promotion or an event.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • Register online or place an order
  • Sign up to receive our newsletter
  • Voluntarily complete a customer survey or provide feedback via email
  • Use our website via pixels, web beacons, ad tags, mobile identifiers and/or ‘cookies’
  • Participate in any of our competitions
  • Communicate with us on our social media platforms
  • Contact us via email or phone

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

ADISON + JÈRE is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 16 without prior verifiable parental consent. Our website is a general audience site and is not targeted to or intended for use by children.

Sharing Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. 

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work 

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Do Not Track

Please note, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

Your rights

Data Protection Regulation (GDPR) as it applies to European Economic Area (“EEA”), residents who interact with us, as well as requirements under the California Consumer Privacy Act (CCPA - also known as the ‘Right to Know’). you have the right to access the Personal Information we hold about you, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@adisonandjere.com